Shipping policy

SHIPPING

Worldwide express shipping (incl. all customs duties and fees) & returns are free of charge for you.

We ship daily from our warehouse in Berlin with our partner DHL. We deliver to all countries of the world except the USA. We cover all shipping and destination charges (customs duties, taxes and fees). You can be sure that there won't be any additional costs for you.

If your order is received before 11:45am (German time) from Monday to Friday, it will be shipped the same day. You can expect the following transit times:

Regions Transit time (in working days)

EU

1 day

Oceania

3-4 days
America 2-3 days
Asia 2-3 days

Africa

2-4 days

As soon as your order has been shipped, you will receive a link with the tracking number. We will inform you proactively about the progress of the shipment as soon as the order has been shipped.

RETURNS

For the case that you are not fully happy with your order, you can return your order to us free of charge within 45 days of receipt. Simply create a free return label in our returns portal.