Returns - Extended right of return

You need a little more time before you make it to the post office? No problem!

We can imagine that in the current situation it is not easy to plan one's everyday life: Is the post office even open? Do I have to queue for a long time? 

Every day there are new messages that come in fast. It's easy to lose track.

That's why we are temporarily offering an extended return policy. You can return your article to us within 45 days - as always, free of charge for you. This applies to all orders from 1 March 2020 onwards.

The return process still runs via our returns portal.